Terms & Conditions

1. Definitions

“Company”, “We”, “Our”, “Us” – refers to OmniVita Labs LLC, registered in Florida, United States, with principal address at 301 Golden Isles DR apt 107, Hallandale Beach, FL 33009, operating this Website under the Aldervie brand and selling products through it.

“Client”, “Customer”, “You”, “Your” – refers to the individual accessing this Website, placing an order, or using our services.

“Products” – dietary supplements, vitamins, wellness goods, books and guides offered on the Website.

2. Eligibility

• Customers must be at least 18 years old to place an order.
• By ordering, you confirm that all information you provide is accurate, truthful, and complete.
• We reserve the right to cancel any order that appears fraudulent or violates applicable law.

3. Company Information

• Legal entity: OmniVita Labs LLC
• Registered address: 301 Golden Isles DR apt 107, Hallandale Beach, FL 33009
• Phone: +1 (786) 796-1249
• Email: [email protected]
• Tax ID / EIN: 33-4281737
• Website: aldervie.com

This information is displayed during checkout and in these Terms, the Privacy Policy, the Return & Refund Policy, and the Shipping Policy.

4. Privacy & Cookies

• We collect and process customer data in accordance with our Privacy Policy.
• Data is used solely for order fulfillment, payment processing, and customer service.
• We use cookies to improve user experience. Customers may disable cookies in their browser, though this may affect website performance.

5. Intellectual Property Rights

Unless otherwise stated, Aldervie and/or its licensors own all intellectual property rights to content published on the Website, including text, images, logos, product descriptions, books, and design. All rights are reserved.

You must not:

• Republish material from Aldervie without express written consent.
• Sell, rent, or sublicense website content.
• Reproduce, duplicate, or copy material for commercial purposes.
• Redistribute content unless specifically authorized.

6. Permitted and Prohibited Use

When using the Website, you agree to comply with all applicable federal, state, and local laws and regulations, provide accurate account and payment information, and use the Website solely for lawful purposes.

You must not:

• Use the Website in any way that could damage, disable, or impair its operation.
• Attempt to gain unauthorized access to the Website, its systems, or data.
• Use the Website for fraudulent, deceptive, or misleading activities.

7. Hyperlinking to Our Content

Certain organizations (including government agencies, search engines, and news organizations) may link to our Website without prior written approval, provided such links are not misleading or false and do not imply sponsorship or endorsement.

8. Iframes

Without our prior written consent, you may not create frames or use techniques that alter the visual presentation of the Website.

9. Reservation of Rights

We reserve the right to request removal of any link to our Website at any time. We may also update these Terms at any time, and continued use of the Website constitutes acceptance of those changes.

10. Product Safety, Storage, and Certificates

• All products are manufactured in FDA-registered and GMP-compliant facilities.
• Certificates of Analysis (CoA), manufacturer certificates, and other quality assurance documents are available upon request.
• Products are stored at our certified fulfillment center under sanitary conditions that comply with all applicable regulations.

11. Orders

• Orders are placed exclusively online via our Website.
• Orders are subject to availability. If a product is unavailable, you will be notified and refunded.
• Once placed, you will receive an order confirmation via email.
• Orders are processed within 2–5 business days.

12. Payments

• Payments must be made in full before shipment.
• We accept major credit and debit cards and other payment methods as displayed during checkout.
• All transactions are processed through PCI DSS compliant payment gateways with SSL encryption.

13. Pricing

• All prices are listed in U.S. dollars (USD).
• Prices include applicable sales taxes (if any).
• No hidden charges – the final price including product cost, taxes, and shipping is shown at checkout.
• Prices are subject to change without prior notice.

14. Products and Disclaimer

• Products are dietary supplements and wellness products, not medicines.
• They are not intended to diagnose, treat, cure, or prevent any disease.
• Statements on this Website have not been evaluated by the U.S. Food and Drug Administration (FDA).
• Customers should consult a healthcare professional before use, especially if pregnant or breastfeeding, under medical supervision, or taking prescription medication.
• Products should be kept out of reach of children.

15. Shipping & Delivery

• Orders are shipped from our fulfillment partner in the United States.
• Delivery time: 3–5 business days for U.S. orders; 7–14 business days for international orders.
• Tracking information is sent by email once the package is dispatched.
• The risk of loss passes to the customer once the order is delivered.
• See our Shipping Policy for details.

16. Returns & Refunds

• Only unopened and unused products in original packaging are eligible for return within 30 days of delivery.
• To initiate a return, contact us at [email protected].
• Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong product).
• Refunds are processed within 5–10 business days of receiving the returned goods.
• Subscription refunds are only granted if canceled before the next shipment.
• See our Return & Refund Policy for details.

17. Subscriptions & Recurring Billing

• Selected products are available as a monthly subscription. The subscription price and billing period are shown on the product page and at checkout.
• The first payment is charged when you place your order. Subsequent subscription payments are automatically charged one calendar month from the date of the initial order payment, and every month thereafter until you cancel.
• Customers may cancel their subscription at any time before the fulfillment and dispatch of the subsequent order. Cancellation requests made after the dispatch of an order will take effect from the following billing cycle.
• You can manage or cancel your subscription in your account or by contacting our customer service team at [email protected].

18. Limitation of Liability

• OmniVita Labs LLC is not liable for indirect, incidental, or consequential damages related to the use of products or the Website.
• Liability is limited to the amount paid for the product.

19. Indemnification

Customers agree to indemnify and hold harmless OmniVita Labs LLC against claims, damages, or losses arising from misuse of the Website or violation of these Terms.

20. Payment Security

We use secure payment gateways and SSL encryption to protect your information. All transactions are processed in compliance with PCI DSS standards.

21. Governing Law & Jurisdiction

These Terms are governed by the laws of the United States and the State of Florida. Any disputes shall be resolved exclusively in the state or federal courts located in Florida.

22. Contact Information

If you have questions, please contact us:

• Legal entity: OmniVita Labs LLC
• Registered address: 301 Golden Isles DR apt 107, Hallandale Beach, FL 33009
• Phone: +1 (786) 796-1249
• Email: [email protected]
• Tax ID / EIN: 33-4281737
• Website: aldervie.com